Are you choosing between nearshore vs offshore outsourcing? Both options have their significant pros and cons, so making a decision may take some serious effort. We’ll try to ease the task for you and give all the essential data in this article.
So, let’s find out the difference between nearshore and offshore software development, their advantages, disadvantages, and the guiding principles at play while choosing one over the other.
However, before we get to it, let us have a better understanding of the big picture, i.e., why should a business opt for outsourcing in the first place?
Table of contents
- Outsourcing Software Development: a Win-Win Arrangement for Clients and Vendors
- Nearshore Outsourcing: Definition, Pros, and Cons
- Offshore Outsourcing: Definition, Pros, and Cons
- Nearshore vs Offshore: Differences Explained
- What Makes Mexico a Hot Nearshore for the USA and Canada?
- Nearshore Experience
1. Outsourcing Software Development: a Win-Win Arrangement for Clients and Vendors
Outsourcing, like any other business decision, comes with its bag of benefits and drawbacks. In this section, let’s highlight the parameters on which the derived benefits greatly offset its perceived drawbacks.
Cost savings and reduced administrative overheads
There is no argument about the fact that nearshore and offshore outsourcing both result in cost savings. It gives you access to a large pool of skilled software professionals who demand less than half the rate you would typically pay an American or Canadian developer.
Hiring and training an in-house team also requires scaling up your office space, providing other logistics, provisions for salary and benefits, and allowing them time to sync with the office environment before they can start delivering. Outsourcing allows you to bypass all of these since your tech partner already has all the logistical requirements in place and has a trained workforce that can start delivering from day one.
Except for cost optimization, the independence from your geographic location brings you another benefit, a possibility to find and hire the best talent from all over the planet.
Developed countries have a demand-supply mismatch of skilled professionals. It’s not to say that the U.S. and Canada don’t have skilled professionals — but they don’t have enough to cater to market demands.
If a particular type of IT specialist isn’t available or a programming language isn’t so popular in your area, an offshore specialist or team may bring immense value to your project. Relocation is troublesome and expensive, and outsourcing is a much easier solution.
While selecting your outsourcing partner, you entrust skilled professionals with your projects. They have years and decades of experience and can get it right the first time while keeping up with the quality standards.
On one hand, it ensures you get quality work delivered, and on the other hand, it saves you time, cost, and effort in building that capability in-house by conducting extensive recruitment drives and interviewing people on skills you know little about.
Scalable task or project-based development
As outsourcing contracts are project-specific, you can scale your workforce up and down according to your work volumes. You also have the flexibility to choose different vendors as and when required. Along with that, you don’t need to keep a software development team on your payroll once the work is finished.
Despite the benefits, outsourcing comes with its own set of challenges, but they are specific to the type of outsourcing you consider. In the next sections, let’s examine nearshore and offshore outsourcing in greater detail and analyze the pros and cons of each.
Read the blog about the 6 reasons why your DevOps team in the same time zone is more productive!
2. Nearshore Outsourcing: Definition, Pros, and Cons
When an organization delegates its software development and maintenance tasks to a software development team located in a neighboring country with a negligible time zone difference, it falls in the category of nearshore outsourcing.
Advantages of nearshoring
Minimal cultural difference
When work is outsourced to a neighboring country, cultures are broadly similar. It is easier for teams to blend with each other and collaborate. This makes for speedy communication, and interactions are more productive, improving the efficiency and quality of deliverables.
Similar time zone
Given geographical proximity, the working hours of clients and vendors overlap to a large extent. It simplifies real-time collaboration. This makes it easier to:
✔ Schedule meetings
✔ Have more fruitful interactions
✔ Solve problems faster
✔ Get more value for your budget
✔ Move the project on schedule
Shorter business trips
Nearshore locations are located within two to three hours of flying time. Thus, your business trips would be shorter, less expensive, and more productive.
Higher security and easier audits
Nearshoring your development projects gives you closer control of your intellectual property. You and your vendor would be subject to similar data protection laws, which makes it easier to draw up contracts and enforce confidentiality during and after the project.
Disadvantages of nearshore outsourcing
You still save costs compared to onshore or in-house, but your hourly billables would be higher when compared to offshore vendors. You have to do extra due diligence in terms of quality of work and vendor capabilities to ensure the quality of deliverables would be worth the added cost.
Nearshoring reduces your choices when it comes to choosing vendors. As your talent pool is reduced, you might have a tough time finding the skilled professionals your project requires.
3. Offshore Outsourcing: Definition, Pros, and Cons
When an organization delegates its software development (or any other process) to a team located in a faraway country with a considerable time zone difference, offshore outsourcing comes into the picture. Though there are quite a few advantages, cost savings is a major motivation behind offshoring, as software professionals in developed economies like the U.S. and Canada have high wage demands.
Advantages of offshoring
Software professionals belonging to far-off offshore destinations such as India, Russia, Ukraine, China, and the Philippines are available for less than half the hourly wages compared to those located in the U.S., Canada, and other developed countries.
Global talent pool
You can choose your offshoring destination based on your talent requirements. Offshore destinations have seen a spurt in training institutions imparting professional technical courses such as engineering, mathematics, science, and technology.
Offshore professionals are available to work in the shifts their clients want them to. This ensures an overlap of working hours (just like nearshore countries) and a quick turnaround.
Disadvantages of offshoring
Time zone differences
For clients located in the U.S., the time zone difference is usually around 10 to 14 hours. This is not easy to overcome, and the working hours overlap to a lesser extent. It affects the frequency and quality of meetings, ultimately affecting project deliverables.
Offshore countries have a diverse mix of native people, and their cultures are vastly different from the U.S. Barring a small percentage of professionals who are sufficiently trained or have enough experience in working with western clients, cultural barriers can be too much to overcome for remote teams.
Given the distance, it may be difficult to verify the capability of vendors and check their internal processes. A large number of IT offices have mushroomed in these locations that do not have mature processes and are unable to meet the quality standards prevailing in the industry.
Traveling offshore means 15 or more hours of flying time. Besides being expensive, it is tiring on the mind and body. It translates into infrequent and long business trips and a reduced personal touch.
4. Nearshore vs Offshore: Differences Explained
|Criteria||Nearshore outsourcing||Offshore outsourcing|
|Travel accessibility||1.5- to 5-hour flights||30-hour flights, plus extra costs of sleeping arrangements|
|Real-time collaboration||Possible, same time zone||Harder to arrange due to 7- to 10-hour time zone differences|
|Cultural affinity||Very similar||Most offshore outsourcing destinations are in Asia and Africa, both have vastly different cultures to North America|
|Project security||WTO, WIPO, PCT, and USMCA agreements||Some agreements don’t apply|
|Project costs||$25 – $50 per hour||$15 – $100 per hour|
|Best for||✔Easier collaboration, synced communication, and thus better quality of work|
✔Projects where cost reduction is not the only criteria
✔Complex software development requiring real-time collaboration
✔Frequent visits to monitor remote team
✔BPO and KPO, and other operations that require a lot of decision making
|✔Maximum cost savings|
✔Infrequent site visits
✔Straightforward software development
✔Regular, transactional IT tasks such as maintenance and support
✔Minimal real-time collaboration
✔Projects requiring 24/7 support
Offshore outsourcing works well when costs are your prime concern, real-time collaboration is minimal, you have done it before, your internal processes are matured, and your expected deliverables are not complex. Basic customer service, data entry, developing simple applications and websites, infrastructure maintenance such as server patching, troubleshooting, etc. are the kind of projects that can be delivered well from offshore locations.
On the other hand, nearshoring helps overcome a few challenges posed by offshore outsourcing while retaining most of the benefits — it aims to deliver the best of both worlds.
5. What Makes Mexico a Hot Nearshore for the USA and Canada?
Nearshore software development offers the perfect mix of onshore and offshore benefits. Minimal cultural differences and reduced labor costs play key roles in streamlining your remote teams with project requirements.
Why is Mexico a preferred nearshore destination for clients located in the U.S. and Canada? In addition to offering the general benefits of nearshore outsourcing, Mexico’s unique location and demographics offer the following benefits to American and Canadian clients:
Mexico offers software development services at $25 to $50 per hour, plus agency fees. When compared to the U.S. and Canada, where hourly costs start at $75 and can reach as much as $850 for enterprise-level projects plus agency fees, this is a considerable bargain.
Agency fees are an obvious and transparent part of dealing with any company, and they will increase the closer to home you get. However, if you’re hiring in-house, it’s not just the hourly pay you should be aware of, but also some hidden costs. Consider this:
✔ The total cost of hiring a new employee in-house can cost from $4,000 up to $8,000, according to official sources.
✔ Replacing an in-house employee can cost up to 60% of an annual salary.
✔ You might be losing 1% to 2.5% of revenue in the time it takes you to hire an in-house worker.
When you look at in-house versus outsourcing, the latter is a more appealing option. So, let’s take a closer look at the different prices per specialization.
|Senior DevOps||$65 – $120||$35 – $60||$25 – $50|
|Middle DevOps||$50 – $80||$30 – $45||$15 – $35|
|Junior DevOps||$40 – $50||$20 – $25||$15 – $20|
|Business analyst||$110 – $205||$20 – $40||$20 – $50|
|Architect||$100 – $290||$40 – $80||$35 – $100|
|Project manager||$60 – $200||$20 – $60||$20 – $50|
|Junior developer||$40 – $60||$20 – $30||$10 – $25|
|Middle developer||$50 – $80||$25 – $45||$20 – $50|
|Senior developer||$65 – $130||$35 – $60||$25 – $60|
|Lead developer||$70 – $180||$50 – $70||$30 – $70|
|Junior QA||$35 – $50||$15 – $25||$15 – $70|
|Middle QA||$40 – $70||$20 – $35||$20 – $80|
|Senior QA||$60 – $100||$30 – $55||$20 – $80|
|Junior UX/UI designer||$45 – $70||$15 – $25||$20 – $50|
|Middle UX/UI designer||$55 – $80||$20 – $35||$20 – $65|
|Senior UX/UI designer||$65 – $120||$30 – $55||$25 – $80|
|Graphic designer||$50 – $100||$15 – $40||$10 – $35|
As you can see, offshore prices range quite vastly. However, nearshore prices are easier to predict.
*Onshore: These prices are excluding labor benefits for on-shore pricing, which would increase the hourly rate to approximately 15% to 20% more. These prices might be modified on the onshore model due to common labor benefits organizations offer in the USA, like general insurance, PTO, vacation payments, off days due to sickness, dental insurance, 401K for retirement, free lunches, etc. At the time of including such benefits, the price range would considerably increase.
**Nearshore: On the other hand, nearshore pricing includes all labor benefits. In the case of Mexico, we cover life insurance, yearly bonuses, performance bonuses, free training, extra bonuses and awards, and much more.
Favorable time zones
Mexico spans four time zones that closely mirror the time zones of the U.S. This allows you to schedule meetings during regular office hours. You do not need to worry about waking someone up too early (as is the case with offshore countries) or ruining someone’s evening plans. Interactions are more direct, brainstorming sessions will be more productive, and problem solving happens in real time rather than sending emails and waiting for a response the next day.
Large talent pool
Mexico has taken decisive steps towards producing technical graduates, and the results are already showing. STEM courses have become popular at the high school level itself. Mexico matches the U.S. when it comes to producing skilled computer science graduates, with over 120 universities offering technical education.
High English level
The proficiency in English widely varies in Mexico depending on the industry and location. It’s not the most popular language in the country (when you come as a tourist, you’d better learn some Spanish), but in IT, there’s a large number of professionals who speak English at a very high level, often close to native.
Supportive government policies
The Mexican government has continuously invested in the IT infrastructure with the aim of producing high-level software technology parks. Monterrey Technology Park, Apodaca Technology Park, and Guadalajara Software Center have all been developed in recent years, offering world-class facilities.
Guadalajara is touted as Mexico’s “Silicon Valley,” with a workforce of over 115,000 and growing. It has already attracted tech giants such as Amazon and Oracle. Saltillo is another famous place, a hub for DevOps and software development opportunities.
Mexico has a robust regulatory regime for Intellectual Property Rights protection. It supports international agreements stipulated by the WTO (World Trade Organization), WIPO (World Intellectual Property Organization), and PCT (Patent Cooperation Treaty).
There’s also the USMCA (United States-Mexico-Canada Agreement), also known as T-MEC in Mexico. The agreement supports the economy, trade, and intellectual property in North America and creates a more level playing field for workers.
Cultural affinity is a contributing factor in communication and collaboration. Even though Mexican culture has certain differences from that of the USA and Canada, they are easy to overcome, and people have a pretty similar way of looking at things in business.
Thus, cultural closeness will help understand the requirements and needs each party has – and receive the expected result.
Personal interaction opportunities
In stark contrast to the 30-hour ordeals involved in reaching India or China, flying to Mexico from U.S. mainland airports takes much less time and energy. For example, a trip from LAX to Saltillo will be six hours and 45 minutes, to Monterrey just about one and a half hours; from Dallas to Monterrey three hours and 40 minutes; from Chicago to Monterrey five hours and 45 minutes; and from New York City to Monterrey just shy of seven hours.
On average, the journey takes about half the time compared to offshore regions. You can definitely have a meeting in person, go back, and sleep in your own bed within 24 hours.
Continuous professional development
The Mexican workforce is eager to learn and upskill. In addition to technology learning, they also learn soft skills that enable them to communicate with global clients in a professional manner.
1. Daily scrum meetings: Do you imagine yourself having daily calls at 5:00 or 6:00 a.m. Pacific to sync with an offshore team?
2. Problems in the middle of the day: Let’s say a problem occurs at 2:00 p.m. PT while the offshore team is sleeping. You would have to wait eight to ten hours to resolve the emergency.
3. Urgent tasks: Imagine having an urgent task every other day, but you have to wait for the next day to get it resolved, which means lower productivity.
4. Long calls: Imagine having a call to explain a code issue with a long presentation showing the code. If you are doing it in the middle of the day, that would be possible. But you should have live collaboration for three to four hours at most, or that’s bad for productivity.
5. Culture: Mexico is known for its happiness, while other countries seem to have different moods.
Which outsourcing option to choose largely depends upon your budget and the nature of your project. While making the decision between nearshore versus offshore, it is important to crystallize your expectations in terms of budget, complexity, and real-time collaboration requirements.
If you are located in the U.S. or Canada and are looking for a nearshore partner for DevOps and other cloud-based IT consulting services, ClickIT is highly recommended by many companies across North America.
We have delivered over 2500 projects spanning multiple domains and technologies. We are also a part of the Amazon Web Services, Azure, and Google Cloud partner networks.
If you’re looking for skill, professionalism, and technical expertise, contact us for a quote.
Outsourcing Software Development is the arrangement that takes place when a company delegates software development to a third-party company to reduce costs, have the best talent and better quality delivery on projects.
Nearshore Outsourcing is the practice of delegating software development to a team located in a nearby country with a similar time zone. Nearshore has benefits like similar culture, real-time collaboration and favorable time zones.
Offshore Outsourcing is the practice of delegate software development to a team located in a faraway country with a considerable time zone difference.
Mexico has many benefits of Nearshore software development, including cost savings, favorable time zones, skilled and talent pool, a cultural affinity that contributes to better communication and collaboration, shorter business trips.