Outsourcing a Nearshore DevOps team | Clickittech

6 Reasons your DevOps team in same time zone is more productive – Nearshore DevOps

Outsourcing with Nearshore DevOps?

Are you tired of on-going scrum meetings at evenings with your offshore team? Are you tired to collaborate with something urgent and get results until next day due to timezone difference? If that’s you, I have your solution to save time developing while outsourcing a DevOps team.

It gets better:

There are different ways to outsource a DevOps team, it can be whether offshore or nearshore/onshore depending on your needs. If you’re thinking “DevOps is too hard to find it locally, and even more in my area” or “Is it possible to find DevOps at a low cost with an exceptional quality? (compared to U.S DevOps Agencies).”

Let me tell you that nearshore DevOps is what you have been looking for without noticing it!

You can reduce costs by sending your IT Team to Asia or Eastern Europe, but do you really need to sacrifice your lifestyle to work at night or daybreak?

My own experience working hand to hand with Nearshore DevOps

I’ve collaborated with more than 100 IT teams around the globe, 70% as offshore, some of them as a Lead DevOps, software architect and cloud director; that being said, the collaboration between offshore team and customer is very exhausting with the passing of weeks.

I’ve been there, and it’s just a nightmare. I have collaborated with dozens of Web development agencies as offshore and it is really exhausting for everyone – Customers, offshore team and for us as DevOps. It means having scrum meetings, reproducing an error with screen-sharing, showing a demo and having video calls at unwanted hours. Working with a team with a different timezone is just not recommendable these days.

Another good example is when there is an emergency in the middle of the business day, your AWS cloud application is down due to the last night code deployment and you have to wait around 6-10 hrs for the offshore team to get a fix or a response to revert changes. With a financial service, e-commerce or media firm, how much money are you willing to lose during these down times? I mean, having this kind of problems once in a month it’s ok, but risking you daily? It is not a lifestyle for you as a Product Manager or Technical Lead.

Nearshore DevOps in the right way!

I decided to point you out some of them here:

TIME SAVINGS: Working with a Nearshore model enables you to save time and money while collaborating at the same day, time zone; and when necessary with quick travels to the US or Canada. You can move to any U.S city within a few hours and have a face-to-face meeting for critical updates, new releases or a new project launch. The adoption of this practice will help you save lots of hours per day, have a better quality of life at work and deliver your product faster than ever before.

TALENT: Latin America and mainly Mexico has very high-quality talent in computer science and software development. Many articles prove the workforce quality in Mexico; they can help you decide to nearshore with a DevOps mexican company and to improve your development productivity. Mexico counts with recognized universities that compete with the highest universities in U.S, Canada, Europe and Australia. Additionally, we know that Mexico is in the top 10 emerging market economies due to the effort of Mexicans to improve their workforce, as well for those foreign investors that are looking for their business expansion.

COST: IT Development Costs in Mexico is very similar to Asia, India and Eastern Europe. Saving you the time to investigate these markets, we have some hourly rate facts according to “The Accelerance – The Global Software Outsourcing Authority”: Asia oscillate around 15-35 USD/hr. Eastern Europe approximately 25-50 USD/hr and Mexico/Latin America around $20-$45 USD/hr. On the other hand, If we compare an American, a Canadian or an Australian engineer, the hourly rate ranges between 70-265 USD/hr – so Mexico is not cheaper than India or Asia, but it is not as expensive as Eastern Europe. As a final thought, these hourly rates cover the TCE (Total Cost of Engagement) which are taxes, contracting costs, onboarding processes, bonuses, health and life insurance. The analysis of the indicated rates, the result of oriented engineers, the cutting-edge expertise and the real-time collaboration enable Mexico to be the first choice. In overall, the TCE as nearshore is 3-5X more affordable than a local engagement.

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Working nearshore with a DevOps team matters so much and means more benefits for your company.

QUALITY: What makes a good engineer deliver high quality? Attention to details, proactively take tasks without receiving instructions, deliver web products with no bugs, adopting best practices and implementing cutting-edge technologies (just to say a few) are the key considerations to identify high quality. Being these qualities given and considering that Mexico is in the Top 10 of Automotive and manufacturing industries, then take for granted that Mexico provides a World-class quality in DevOps and web development.

CULTURAL AFFINITY: It is about an easiness when doing business with Mexico and Latin America. If you’re asking yourself “Does cultural affinity matters on collaboration, values and positive mindset? Does this sound like top qualities of a Startup culture, values, and mission? Let me tell you that you’re right! Surely! Cultural affinity matters in any business. The joy that we have with Latin American teams is just amazing, I’ve collaborated with multiple offshore and outsourced teams from India, Asia, America and Europe.

Do you know that Latin America has the highest country rankings on happiness? Is this related?

I’m not sure, but it surely has something in common. Hopefully, any U.S/Canadian/Australian agency could confirm this synergy that feels when you’re working with Latin American countries, the cultural affinity is just incredible. Just come and visit Mexico to feel the warm welcome that we give and compare!

LIVE COLLABORATIONS: Clearly, as nearshore, it has savings costs compared to offshore engagements, due to the short trips, TN Visa and NAFTA. In a few hours, you can have your face-to-face meeting with your team and multitask your new IT project with your peers as any other U.S Headquarter office. I have clients all around the world, so my team travels every 3 months to review an initial/final sprint. This is very healthy for the Engineers taking them out of the same routine and engaging more the Customer, due to the Nearshore collaboration.

Outsourcing DevOps VS NearShore DevOps

Some people ask what’s the difference between the concepts of “outsourcing DevOps” and “Nearshore DevOps,” but the truth is that there is no point in comparing them since they are complementary concepts.

Outsourcing DevOps is the primary term and is segmented into three categories or ways to outsource your workloads.

They are on-shore, off-shore and near-shore. You can compare them to see what fits the best for your organization needs. In my experience, if you are looking to outsource your IT services (Outsourcing DevOps), I would advise you to think on the Near-shore model as your first option; otherwise, go for off-shore. But take into consideration that you might get a significative slowness in your communication and a productivity fall.

We can assume that adopting outsourcing DevOps with a NearShore model has more benefits than typical outsourcing (Off-shore) since you are not extending your team to another continent (as you have to do in off-shore models) which can produce what I call a “Jet Lag” in your team collaboration.

The DevOps culture, it’s a new practice in enterprises and digital startups, the most natural route to open a new IT department is to go for outsourcing DevOps with a Nearshore model without the need to fire current employees to make the first step through IT modernization and towards the digital transformation.

In Summary

That’s why engaging a nearshore model with ClickIT enables companies to improve development productivity and product deliverables by attending urgent tasks on the same day, daily scrum meetings with the whole team, back and fourth tasks resolved faster due to online collaboration on most of the business day.

Now you have discovered as a Product owner, Startup founder or Engineer Director that offshoring is not the only option to save costs. Take in consideration that offshore can be irritating because of the multiple differences between both collaboration parts. After this, you know how it is to work with a nearshore DevOps team and have an idea of how productive can be your IT team with this type of engagement. Give it a try! It would be just one of your best decisions.

ClickIT Smart Technologies is a vibrant digital company which loves innovate and build native cloud applications. We’re passionate to collaborate with customers following our company culture and values – we are a Click of a button. We take our values to make them our culture and some of them are:

  • Goal Oriented.
  • High-quality on product deliverables.
  • Positive mindset.
  • Multitask with parallel incidents.
  • Team Player on Scrum meetings.
  • English Communication.
  • Shows empathy on Client’s Product.
  • Being Proactive before a problem arises.

Counting with these values and qualities ensure that engaging a Nearshore model can be as successful as any local team with higher productivity than any offshore team due to timezone differences, faster collaboration, higher productivity and cultural affinity.

As an outsource DevOps team we can collaborate with you through the implementation of infrastructures, automation, software delivery and code deployments. If you want to know more about how ClickIt can help you in this area, then visit our Boatsetter case study.

If you came here and you have not been very clear about the topic, enter our blog about Agile DevOps, where we explain why it is important for your company.

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