AI Staff Augmentation for SWARM Engineering

ClickIT Case Studies OLD25 SWARM Case Study

SWARM Case Study

Accelerating SWARM Engineering’s AI Roadmap

Services

AI Staff Augmentation

Industry

AI SaaS Company

We needed an AI Staff Augmentation service to strengthen our engineering capabilities "

The Client Project

SWARM Engineering with AI engineers is an industry that provides intelligent decision-support tools to help organizations automate complex workflows and improve operational efficiency.

They needed an AI Staff Augmentation service to strengthen their engineering capabilities by accelerating development, enhancing software quality, and advancing their AI initiatives.

The Requirements

ClickIT has been a key partner in AI staff augmentation for SWARM Engineering, focused on leveraging AI to improve performance, automate processes, and support data-driven decision-making.

AI Sotware Developers

Data Scientists

QA Testers

Implemented Services

ClickIT’s AI engineering team strengthened the client’s AI ecosystem by optimizing pipelines, modernizing cloud infrastructure, enhancing testing strategies, and improving model performance, all delivered under Agile/Scrum, CI/CD, peer reviews, and cloud-native architectures.

Optimized data and ML pipelines

To reduce latency, increase reliability, and improve algorithm robustness, including manual-to-automated transitions in early-stage ML workflows (PyTorch, Scikit-learn).

Developed and extended backend and agent capabilities

For AVA the enterprise AI assistant, building new features in Python, Go, LangGraph, and Azure/OpenAI while improving prompt reliability, factual accuracy, and debugging cross-provider model inconsistencies.

Implemented automated QA and data-validation flows

With Selenium, Python, SQL, enhanced Cypress + TypeScript automation, and JMeter performance testing for AI chat workloads under high concurrency.

Improved model performance

Using TensorFlow, PyTorch, XGBoost, and MLflow for tracking, reproducibility, and better cost/distribution outcomes in production environments.

Strengthened data engineering foundations

By improving ETL robustness, refining cloud data processes, and supporting multi-project coverage during client staff absences to maintain operational continuity.

Reinforced CI/CD automation

For microservices, ML pipelines, frontend dashboards, and data workflows using GitHub pipelines and serverless deployment strategies.

Enhanced cloud infrastructure

Using Docker, Kubernetes, and multi-cloud setups (AWS, Azure, GCP), alongside early migrations of Tableau dashboards into scalable React + TypeScript web apps deployed via serverless workflows in Vercel.

All Technologies Used

We implement a tech stack built for production-scale AI and data systems, prioritizing reliability, automation, and cloud flexibility. It combines modern ML frameworks, agent orchestration, and data engineering tools.

PyTorch

OpenAI

TensorFlow

XGBoost

LangChain

LangGraph

TensorFlow

PyTorch

Docker

Kubernetes

Selenium

GCP

Azure DevOps

Azure

Databricks

Python

GitLab

Azure Data Factory

AWS

SQL

Azure AKS

Airflow

PySpark

Overlap with U.S. working hours ensures real-time communication, faster decisions, and rapid iteration"

The Results

Overlap with U.S. working hours ensures real-time communication, faster decisions, and rapid iteration. Engineers proactively participate in standups, planning sessions, and async discussions to keep teams aligned. We deliver:

ClickIT engineers had a high sense of ownership, taking responsibility for deliverables, unblocking themselves quickly, and escalating issues early.

LATAM engineers tend to raise opportunities for improvement before being asked.