AI LATAM Partner for Healthcare: CHN’s Experience with ClickIT

Behind every great healthcare system is a tech team that knows how to listen. In this edition of The Voice of the Customer, CHN shares its experience with ClickIT as an AI LATAM Partners for Healthcare, highlighting smooth collaboration, clear communication, and enthusiasm for the future of AI in healthcare.

Voice of the Customer: CHN’s Testimonial

The team has been very active in communication. We can meet daily, and we’ve been able to run through several workflows to enhance our EHR. Very accommodating. As far as communication, top-notch flexibility, and very accepting. So, I would say that my experience with ClickIT so far has been generally smooth.

I would definitely say that they are available to us. We’ve had no issues with communication. You know, like I said, just readily available. Very responsive.

Suppose we have a request out there. And then we get feedback. When they finish a project, they let us know, and we can review it together and provide any necessary feedback.

ClickIT, as a company, has generally worked on a wide range of projects, and we deal with a diverse array of projects. So just having that wide range of collaboration or collaborative extents is what I’m looking forward to the most.

What Makes AI LATAM Partners Ideal for Healthcare?

At ClickIT, smooth collaboration isn’t just about communication; it’s about alignment, adaptability, and the ability to operate as a valid extension of your team.

For CHN, that’s where our Nearshore collaboration model made the difference. By working with our AI engineers across Latin America, CHN benefits from real-time communication, shared time zones, and seamless cultural alignment, all without the typical delays or barriers associated with offshore outsourcing.

“The team has been very active in communication. We’re able to meet daily and run through several workflows to enhance our EHR. Very accommodating and flexible overall, my experience with ClickIT has been smooth.”

Our ClickCare 360° collaboration framework ensures constant visibility into every task from sprint reviews and feedback loops to rapid iterations. This transparent model enables our partners to maintain control, speed, and quality while scaling their AI or healthcare projects efficiently.

“They’re readily available and very responsive. Whenever we have a request, we get immediate feedback. Once they finish a project, they let us know and we review it together.”

By combining Nearshore proximity with global engineering excellence, ClickIT delivers a partnership built on trust, agility, and measurable results.

Want to see how we’re helping healthcare companies like CHN harness the power of Natural Language Processing (NLP) and AI?
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If you’re looking for a trusted AI partner to enhance your healthcare software, integrate AI capabilities, or build secure cloud solutions, we’re here to help. Book an AI consultation.